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Angel Troya

@angeltroya

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Chemical Engineer and research intern at University of Saskatchewan who analyzed adsorbent materials for CO₂ removal.

Colombia

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What I'm looking for

I’m eager to apply my strengths in product research, market analysis, and e-commerce operations while contributing to a remote, international team.

At the University of Saskatchewan, I conducted research on adsorbent materials for CO₂ removal from biogas through the Mitacs Globalink Research Internship. I collected and analyzed experimental data, reviewed scientific literature, and prepared technical reports.

At Allied Global, I provided bilingual technical support to retail dealers on the Verizon Campaign, verifying information and resolving issues while following established procedures. I’m interested in applying my data analysis and research skills to product research, market analysis, and e-commerce operations.

Experience

Work history, roles, and key accomplishments

Experience Consultant

Allied Global

Jan 2026 - Jul 2026 (6 months)

Provided bilingual technical support to retail dealers through high-volume phone interactions, handling approximately 30 calls per day primarily in English. Maintained quality and performance standards across QA, AHT, 3DR, and schedule adherence.

Bilingual Communication Active Listening Problem Solving Quality Assurance Customer Service

Research Intern

University of Saskatchewan

Jun 2025 - Aug 2025 (2 months)

Conducted international research on adsorbent materials for CO₂ removal from biogas through the Mitacs Globalink Research Internship. Collected, organized, and analyzed experimental data, reviewed scientific literature, and prepared technical reports.

Data Analysis Research Technical Documentation literature review Data Collection