Open to opportunities

ANGEL MKHUNGO

@angelmkhungo

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Goal-driven administrator and IT support trainee with strong data, customer service, and office skills.

South Africa

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What I'm looking for

I seek an organization that values reliability and growth where I can apply admin and IT support skills, learn, and take on responsibilities in data management and client-facing tasks.

I am a goal-driven administrator currently completing my second year of LLB while working as an Administrator at GoArtisan Training Centre, where I manage student files, capture data and invoices, handle confidential documents, and support day-to-day office operations.

I bring hands-on field research experience from Statistics South Africa conducting interviews, recording research data, and producing daily reports, plus customer-facing experience as a waitress that strengthened my service and communication skills.

I completed an IT Technical Support Certificate (July 2023–June 2024) with practical skills in PC troubleshooting, Ethernet cabling, Windows installation, networking support, and hardware/infrastructure maintenance, which complements my administrative strengths and MS Office proficiency.

I am solutions-oriented, reliable, and self-motivated, eager to join an organization that supports skills growth and offers opportunities to apply my combined admin, customer service, research, and entry-level IT capabilities.

Experience

Work history, roles, and key accomplishments

Current

Administrator

Current

GoArtisan Training Centre

Sep 2023 - Present (2 years 1 month)

Manage student records, perform data capture and invoice processing in Business Central, handle confidential documents and EWSETA paperwork, and coordinate meetings and enquiries.

Microsoft Office Records Management Confidentiality Meeting Preparation Customer Service

Fieldworker

Statistics South Africa

Feb 2022 - Mar 2022 (1 month)

Conducted household interviews, recorded and managed research data, and produced daily reports to support national statistics collection over a six-week field operation.

Data Collection Interviewing Data Management Reporting MS Excel Attention To Detail

Waitress

Mug and Bean

Dec 2020 - Jan 2021 (1 month)

Provided customer service, took and processed orders, and served guests in a fast-paced café environment during a month-long seasonal period.

Customer Service Order Taking Cash Handling POS Operation Time Management Multitasking Communication

Education

Degrees, certifications, and relevant coursework

Damaria Consulting

IT Technical Support Certificate, Information Technology

2023 - 2024

Completed an IT Technical Support certificate covering PC troubleshooting, Ethernet cabling, Windows installation, networking support, and hardware/infrastructure support.

Advent Hope Christian School

National Senior Certificate, General/Secondary Education

Obtained National Senior Certificate with a Bachelor's degree pass, studying English, IsiZulu, Mathematics, Economics, Business Studies, Accounting, and History.