angela romero
@angelaromero
Correctional Officer and aspiring law enforcement professional, delivering safety, leadership, and service excellence under pressure.
What I'm looking for
I’m a dedicated professional currently pursuing an Associate Degree in Criminal Justice at Miami Dade College, with the goal of advancing in law enforcement or correctional supervision. I’m known for reliability, teamwork, and strong problem-solving skills.
As a Correctional Officer at Dade Correctional Institution (March 2025 – March 2026), I maintained safety and security by supervising inmate activities, conducting headcounts and searches, and enforcing institutional rules. I communicated with coworkers to support operational stability and demonstrated strong discipline and decision-making under pressure.
My leadership experience also strengthens how I work with people under demanding conditions. As an Assistant Manager at Domino’s Pizza, I supervised team operations, handled cash management and scheduling, trained new employees, and resolved problems while maintaining compliance with company policies and health regulations. As a Shift Leader at Pollo Tropical, I led teams during high-volume shifts and supported training and performance evaluations.
In a fast-paced sales environment, I’ve developed customer-focused communication and accountability. As a Sales Agent at Alorica, I assist customers, build relationships, meet sales goals, maintain accurate records, and drive performance metrics through effective problem-solving.
Experience
Work history, roles, and key accomplishments
Sales Agent
Alorica
Apr 2026 - Present (2 months)
Assist customers with products and services while meeting sales goals in a fast-paced call center. Build customer relationships, solve problems, and maintain accurate records to support performance metrics.
Correctional Officer
Dade Correctional Institution
Mar 2025 - Mar 2026 (1 year)
Maintain safety and security by supervising inmate activities and enforcing institutional rules. Perform headcounts and searches, and communicate with coworkers to ensure operational stability under pressure.
Assistant Manager
Domino's Pizza
Dec 2023 - May 2025 (1 year 5 months)
Supervised team operations, customer service, and store performance while training employees to improve efficiency and morale. Managed cash handling and scheduling, resolved problems, and ensured compliance with company policies and health regulations.
Shift Leader
Pollo Tropical
Feb 2021 - Dec 2023 (2 years 10 months)
Led teams during high-volume shifts to ensure quality service and strong customer experiences. Handled inventory control and shift planning, completed daily reporting, and supported training and performance evaluations while managing escalated concerns.
Education
Degrees, certifications, and relevant coursework
Miami Dade College (MDC)
Associate Degree, Criminal Justice
Currently pursuing an Associate Degree in Criminal Justice at Miami Dade College.
Somerset Academy
High School Diploma, High School
Earned a High School Diploma from Somerset Academy.
Availability
Location
Authorized to work in
Job categories
Interested in hiring angela?
You can contact angela and 90k+ other talented remote workers on Himalayas.
Message angelaFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
