Angela Dotson
@angeladotson
Experienced insurance agent with a strong commitment to client satisfaction.
What I'm looking for
I am an enthusiastic and detail-oriented professional with 30 years of experience in auto, home, and life insurance sales. My career has been defined by a strong commitment to excellence, creativity, and effective time management. I believe in the power of teamwork and personal growth, which has allowed me to establish rapport with clients and colleagues alike.
Throughout my career, I have held various roles, including Licensed Agent and District Manager Assistant, where I successfully managed over 2600 policy renewals annually. My ability to present and explain insurance policy options clearly has helped clients make informed decisions based on their needs and life goals. I pride myself on being a customer advocate, promoting client retention through high-quality service and follow-through.
As a natural leader, I have trained and developed new agents, ensuring they are equipped to succeed in their roles. My experience in conflict resolution and mediation has further enhanced my ability to maintain positive relationships with clients and colleagues. I am dedicated to continuous improvement and look forward to contributing my skills to a dynamic team.
Experience
Work history, roles, and key accomplishments
Licensed Agent/Agency Producer
Farmers Insurance – Karl Benner
Jun 2017 - Present (8 years 4 months)
Processed applications, payments, corrections, endorsements, and cancellations. Managed over 2600 policy renewals each year and promoted agency products to customers in person, over the phone, and via email.
Licensed Agent/Agency Producer
State Farm – RJ Collins
Aug 2013 - Present (12 years 2 months)
Processed applications, payments, corrections, endorsements, and cancellations. Managed over 2600 policy renewals annually and presented insurance policy options to clients based on their needs and life goals.
District Manager Assistant
Farmers District Office
Feb 2009 - Present (16 years 8 months)
Assisted the District Manager in running the district office and ensured daily tasks were completed. Developed and managed district promotions to keep over 38 agents involved and focused on their sales goals.
Office Manager
Farmers Insurance – Karl Benner
Feb 1995 - Present (30 years 8 months)
Processed applications, payments, corrections, endorsements, and cancellations. Managed over 2600 policy renewals each year and promoted agency products to customers in person, over the phone, and via email.
Education
Degrees, certifications, and relevant coursework
Van High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge and skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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