Anelisa Kondile
@anelisakondile
Business analyst with office administration and customer service experience, focused on accuracy and continuous growth.
What I'm looking for
I am a motivated business analysis professional with an NQF Level 6 qualification and practical experience in office administration and customer-facing roles. I bring strong attention to detail, time management, and a commitment to delivering quality work.
In my recent role as Office Administrator I coordinated candidate logistics, conducted virtual learner check-ins, handled procurement research, and organized supervisor-learner meetings to support progress and issue resolution. Previously I provided inbound customer support, billing assistance, and efficient complaint resolution.
I am collaborative by nature, skilled in MS Office, document preparation and record-keeping, and dedicated to continuous learning and professional growth. I seek opportunities where I can apply my analytical training and administrative strengths to add measurable value.
Experience
Work history, roles, and key accomplishments
Office Administrator
Tsatsile Consulting
Jul 2022 - Apr 2025 (2 years 9 months)
Managed candidate communications and document collection, ran daily virtual learner check-ins and Q&A sessions, and handled procurement by sourcing compliant service providers to support training operations.
Customer Service Advisor
WNS
Nov 2021 - Jun 2022 (7 months)
Provided inbound customer support handling billing and payment inquiries and resolved customer queries and complaints efficiently while maintaining professional service standards.
VPUU Activator (EPWP)
VPUU
Jan 2020 - Sep 2021 (1 year 8 months)
Organized community events and facilitated social dialogue sessions on GBV, teenage pregnancy, and substance abuse, and assisted with after-school tutoring to support learner development.
Education
Degrees, certifications, and relevant coursework
Camblish Training Institute
NQF Level 6 - Business Analysis, Business Analysis
2023 - 2024
Completed an NQF Level 6 qualification in Business Analysis with a focus on information technology and business analysis practices.
Forbes Grant Senior Secondary School
Matric Certificate, Secondary Education
Obtained Matric Certificate demonstrating completion of secondary education and foundational academic competencies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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