At Patched, I’m developing endpoint assurance and software-governance tooling from endpoint operational requirements, using AI-assisted implementation and debugging with code review, testing, and controlled deployments. For The Arts Hub, I developed and maintain an operational web portal covering enrolment, attendance, invoicing, and accounting.
At Flutter International / PokerStars, I led endpoint engineering and modernisation across a 7,000+ device international estate. I delivered Windows 11 management through Intune and Autopilot and helped move the estate to an Intune-first model.
I also scaled Jamf from around 450 previously unmanaged Macs to 1,500 managed devices, and introduced Jamf Auto Update for 200+ third-party titles. I built an M&A onboarding pathway for 500+ devices that avoided at least 125 hours of manual registration.
At Synapse360, I managed MSP service delivery and led 12 engineers supporting clients across first to third line. I standardised hosted desktops across around ten client environments, reducing support tickets by 65% year on year.
