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Andrii Konvisar

@andriikonvisar

Legal support expert at Howly who researched regulations and answered customers’ legal inquiries.

At Howly-Ukraine, I researched regulations and other legal sources to support updates to the knowledge base and FAQ section. I answered customer inquiries by phone and online chat, providing general legal information within the platform’s policies.

As an English tutor with BUKI-marketplace for tutoring-Ukraine, I developed tailored lesson plans and taught exam preparation strategies to adolescents and adults. I also studied Ukrainian, international, and EU law at Yaroslav Mudryi National Law University.

Experience

Work history, roles, and key accomplishments

Tutor for English as a Second Language

BUKI

Nov 2024 - Jan 2026 (1 year 2 months)

Developed tailored lesson plans for adolescents and adults to improve exam preparation and academic performance. Conducted one-on-one tutoring to boost students' self-confidence and understanding, and taught comprehensive exam preparation strategies.

English As A Foreign Language English Language Testing online tutoring

Legal Support Expert

Howly

Dec 2024 - Nov 2025 (11 months)

Researched regulations and laws, updated knowledge base and FAQ sections, and answered legal inquiries from customers via telephone and online chat. Advised customers with general legal information within platform policies and worked with chat and CRM platforms.

Zendesk Office 365 Wissensdatenbank Technical Support Outlook Online Help Outbound Call Center Customer Success Customer Assistance Call Center Services Client Communication Customer Service

Education

Degrees, certifications, and relevant coursework

Yaroslav Mudryi National Law University

Bachelor, Law

Bachelor's degree in Law with a focus on Ukrainian law, international law, and EU law, including their impact on Ukrainian legislation and cross-border legal frameworks.