Andria User
@andriauser
Customer Technical Support at Evergreen Finance, resolving loan and account issues while bringing a Computer Science and front-end development background.
GeorgiaWhat I'm looking for
At Evergreen Finance, I help customers with loan inquiries, repayments, and account-related issues. I investigate reported problems and explain solutions through chat, email, and phone while handling sensitive financial information.
My Computer Science studies at Tbilisi State University and front-end development experience at Space Cargo give me a technical foundation for understanding software and troubleshooting customer issues.
Earlier, I worked as a VR, AR developer at Iota Group. I'm currently open to remote Customer Support, Technical Support, Customer Experience, and Support Specialist opportunities.
Experience
Work history, roles, and key accomplishments
• Provided expert assistance to customers regarding loan inquiries, repayments, and account-related issues.
• Investigated and resolved customer-reported problems, ensuring accurate troubleshooting of financial services.
• Communicated solutions clearly through chat, email, and phone while handling sensitive financial information.
Worked as Frontend Developer at Space Cargo.
Worked as VR, AR developer at Iota Group.
Education
Degrees, certifications, and relevant coursework
Tbilisi State University
Bachelor's degree, Computer Science
2023 - 2027
126 Public School
2011 - 2023
Tech stack
Software and tools used professionally
Availability
Location
GeorgiaAuthorized to work in
Salary expectations
Social media
Job categories
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