
Andrew Gribanov
@andrewgribanov
I mitigate operational risks through audits, transaction verification, incident management, and data-driven reporting.
What I'm looking for
I've conducted monthly financial and asset audits across 10 FIX PRICE retail locations, identifying inventory discrepancies, risk areas, and potential financial losses through SAP and advanced Excel analysis.
At Ingosstrakh Bank, I processed client financial documentation, tracked accounts, and verified transactions under banking compliance protocols and service-quality standards.
At Tele2 Russia, I monitored telecommunications subsystems around the clock, managed technical incidents under strict SLAs, and escalated critical failures to engineering teams to minimize downtime.
My background also includes customer escalations, QA, team onboarding, performance coaching, and analytical reporting for senior management. I'm available for remote work and rare business trips.
Experience
Work history, roles, and key accomplishments
Internal Auditor / Inventory Control Specialist
Fix Price
Jul 2024 - Aug 2026 (2 years 1 month)
Conducted comprehensive monthly financial and asset audits across 10 retail locations to ensure compliance with cash discipline and internal regulations. Processed large datasets using SAP and advanced Excel to detect risk areas and inventory discrepancies.
Client Account Manager / FinTech Operations Specialist
Ingosstrakh Bank
Feb 2024 - Jun 2024 (4 months)
Handled day-to-day banking operations, processed client financial documentation, and verified transactions in accordance with banking compliance protocols. Worked with internal banking software to track client accounts and maintain high accuracy in data handling.
Base Station Subsystem Monitoring Engineer
Tele2 Russia
Jul 2022 - Feb 2024 (1 year 7 months)
Conducted 24/7 continuous monitoring of telecommunication network subsystems to identify and respond to critical incidents. Managed the full life cycle of technical incidents in corporate ticketing systems under strict SLA constraints.
Customer Operations & Escalation Specialist
City-Mobil
Aug 2021 - Apr 2022 (8 months)
Handled high-priority customer escalations and complex inquiries, resolving high-stress conflict situations. Monitored team KPIs including QA, AHT, and CSAT/NPS, and designed training programs for new hires.
Education
Degrees, certifications, and relevant coursework
Volga State Academy of Water Transport
Higher Education, Economics
Completed higher education in Economics at the Volga State Academy of Water Transport in Nizhny Novgorod in 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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