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Andres EspinalAE
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Andres Espinal

@andresespinal

Technical support specialist at Dirección General de Migración who supported users and maintained system operations.

Dominican Republic
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At Dirección General de Migración, I worked as an Oficial de Migración and Supervisor Interino, verifying travel documents, controlling the entry and exit of people, and providing public service while ensuring compliance with migration rules.

I also worked in technical support at Fiscalía del Distrito Nacional and Bonanza Dominicana SAS, assisting users, resolving incidents, and supporting technology operations. My technical experience includes hardware and software support, Windows, and tools such as TeamViewer and Jira Service Management.

Experience

Work history, roles, and key accomplishments

DM

Oficial de Migración | Supervisor Interino

Dirección General de Migración

Jan 2016 - Dec 2022 (6 years 11 months)

Verified travel documents, controlled entry and exit of people, provided public attention, and ensured compliance with migration regulations.

SC

Control Master

Súper Canal 33

Jan 2014 - Dec 2015 (1 year 11 months)

Operated and controlled technical systems and equipment.

Education

Degrees, certifications, and relevant coursework

II

Instituto Técnico Superior Comunitario (ITSC)

Técnico Superior en Desarrollo de Software, Software Development

Pursuing a Técnico Superior en Desarrollo de Software, currently in the final term.

CA

Cisco Academy

Redes CCNA, Networking

2016 - 2016

Completed a course on Redes CCNA in 2016.

UO

Universidad Dominicana O&M

Ingeniería en Sistemas, Systems Engineering

2012 - 2015

Studied Systems Engineering, reaching the sixth semester.

II

Instituto Tecnológico de las Américas (ITLA)

Introducción a la Programación, Programming

Completed an introductory programming course in October 2023.

CG

Centro Educativo Getsemaní

Bachiller, General Studies

Completed high school education in 2011.

IC

INDOTEL, BID y CYMETRIA

Ciberseguridad – Nivel Intermedio, Cybersecurity

2026 - 2026

Completed an intermediate cybersecurity course in 2026.

GA

Gildan Activiware

Oracle JDE Edwards, ERP Systems

2024 - 2024

Completed a course on Oracle JDE Edwards in 2024.

IN

Infotep

Excel Intermedio, Excel

2024 - 2024

Completed an intermediate Excel course in 2024.

Tech stack

Software and tools used professionally

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