Luis J Paulino

I’m a Software Programmer & IT Specialist who leads the maintenance and feature evolution of two core enterprise systems (Medical and Administrative) built on Windows Forms and C#, working in a Scrum team. I architect and optimize SQL Server environments using complex queries and stored procedures to generate critical reporting for hospital management, and I recently engineered a critical medical service module in just 2 days to prevent service disruption.

Across hospital IT operations, I diagnose and resolve critical payroll system errors under zero-hour deadlines, ensuring 100% accuracy for staff payments. I also deliver end-to-end IT operations support—Office 365 administration, Active Directory management, network troubleshooting, and hardware integration—backed by hands-on technical support experience, including repairing 300+ hardware units and supporting time-sensitive elections infrastructure with 100% operational readiness.