ANDREJ ROZMAN
@andrejrozman
Multilingual logistics and technical support professional with extensive international sales and supply-chain experience.
IrelandWhat I'm looking for
Experienced allrounder, speaking English, German, Slovene, Croatian, Serbian, Bosnian, Montenegrin. CX experience, was working with Google, Apple, Telus, Stripe for German speaking cusotmers.
Experience
Work history, roles, and key accomplishments
STProvided customer technical support for the DACH market via inbound/outbound calls and email, resolving payments and account issues and supporting platform adoption.
Technical Support Advisor
Teleperformance
Jan 2022 - Dec 2024 (2 years 11 months)
Provided Google technical support via inbound/outbound calls, chats and emails for Slovenian, Croatian and DACH users, resolving technical issues and improving customer satisfaction.
APDelivered iOS technical support for DACH customers at Apple EU HQ, handling escalations and technical guidance to resolve device and OS issues.
Imports & Logistics Specialist
Danieli
Feb 2019 - Jan 2022 (2 years 11 months)
Managed worldwide imports (road, air, sea), customs clearance, transport booking, controlling and reclamations, and coordinated warehousing and purchasing issues.
Supply Chain Execution Associate
Mahle Filtersysteme
May 2015 - Feb 2019 (3 years 9 months)
Supported logistics and warehouse operations as part of supply chain execution, improving inbound/outbound flow and warehouse processes.
Import & Sales Technician
Labormed
Jan 2009 - May 2015 (6 years 4 months)
Managed technical and commercial import, sales, installation of laboratory equipment (Köttermann) across Slovenia and Croatia, ensuring successful delivery and installation of complete labs.
Education
Degrees, certifications, and relevant coursework
UBUniversity of Maribor, Faculty of Economics and Business
Business / Finance
Completed university studies in business with specialization in foreign exchange, graduating in 1991.
Yugoslav People's Army - Air Force Medical Service
Military Service, Military Medical Service
1985 - 1986
Served in the air force medical service for mandatory military service lasting approximately 15 months (1985–1986).
Business High School Kranj
High School Diploma, Business
Completed business-focused secondary education at Business High School Kranj, finishing in 1985.
Primary school Medvode
Primary School Certificate, Primary Education
Completed primary education in Medvode, Slovenia, finishing in 1981.
Forklift Certification (Slovenia/Austria/EU)
Forklift Certification, Occupational Safety / Equipment Operation
Certified forklift operator with recognition in Slovenia, Austria and EU.
Tech stack
Software and tools used professionally
Availability
Location
IrelandAuthorized to work in
SloveniaJob categories
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