Open to opportunities

Andrei User

@andreiuser

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Quality-driven Quality Coach with over a decade of experience.

Romania

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What I'm looking for

I seek a role that values quality improvement and team collaboration, fostering a culture of excellence.

I am a quality-driven and user-centered Quality Coach with over a decade of experience in enhancing team dynamics and driving high-quality outcomes across diverse projects. My strong track record includes fostering a culture of excellence by mentoring teams, improving testing processes, and ensuring seamless cross-functional collaboration. I am deeply committed to implementing strategies that elevate team performance and streamline workflows, ensuring that products meet both user expectations and organizational standards.

Throughout my career, I have managed complex quality initiatives and aligned teams toward a shared vision of continuous improvement. My experience includes leading strategic quality transformations, facilitating training sessions for over 100 employees, and implementing Agile methodologies to promote best practices. I have successfully guided engineers in adopting best practices for testing, incident management, and process optimization, resulting in measurable impacts such as a 40% decrease in recurring incidents and a 20% increase in overall efficiency metrics.

Experience

Work history, roles, and key accomplishments

Quality Lead | Quality Coach

ity Technologies

Nov 2019 - Jun 2023 (3 years 7 months)

Led the strategic quality transformation across the organization, facilitating training sessions for over 100 employees. Collaborated with leadership to improve quality culture, resulting in reduced customer complaints and improved satisfaction ratings. Implemented Agile methodologies and a comprehensive quality measurement framework, enhancing team performance and product reliability.

Quality Assurance Agile Methodologies Process Improvement Incident Management Cross Functional Collaboration Release Management Quality Coaching Problem Solving

Senior QA Engineer

DeltaDNA

May 2018 - Nov 2019 (1 year 6 months)

Transitioned the team from Waterfall to Agile methodology, significantly reducing release cycles and increasing productivity. Coordinated manual and automated testing efforts, focusing on user-first concepts to enhance overall product quality.

Agile Methodology Manual Testing Automated Testing User Centered Design Productivity Requirement Documentation Team Coordination Quality Assurance Problem Solving Communication

Senior QA Engineer

Endava

Jul 2016 - May 2019 (2 years 10 months)

Executed comprehensive testing protocols for a FinTech client's e-commerce solution. Served as Release Manager, ensuring timely QA approval on product requirement documents and coordinating cross-functional teams to enhance product quality.

Integration Testing Release Management Cross Functional Collaboration QA Training Development Quality Assurance Problem Solving Communication

Automation Tester

Intel

Jul 2015 - Jul 2016 (1 year)

Conducted hardware compatibility tests on Android devices, collaborating with teams to resolve compatibility issues and improve test suite accuracy. Ensured a smooth user experience across various devices.

Automation Testing Cross Functional Collaboration Troubleshooting Quality Assurance Problem Solving Communication

QA Engineer

Ixia

Apr 2012 - Jul 2015 (3 years 3 months)

Developed and executed comprehensive testing strategies for networking applications, resulting in improved performance metrics and reduced bug reports. Facilitated coordination between development and QA teams to streamline the release process.

Test Strategy Performance Metrics Bug Reporting Quality Assurance Problem Solving Communication Team Collaboration

Education

Degrees, certifications, and relevant coursework

Politehnica University of Bucharest

Bachelor of Networking and Telecommunication Software, Networking and Telecommunication Software

2008 - 2012

Bachelor of Networking and Telecommunication Software from the Faculty of Electronics, Telecommunication, and Information Technology. The program focused on the principles of networking, telecommunications, and software development, equipping students with the necessary skills to excel in the technology sector.