Andrea Moore Williams
@andreamoorewilliams
Strong communications and organizational skills with a passion for helping others.
What I'm looking for
As a dedicated and compassionate professional, I have a proven track record of providing exceptional support to individuals and families in need. With a strong background in special education and social services, I possess excellent communication and organizational skills, allowing me to effectively navigate complex situations and prioritize tasks with ease.
Throughout my career, I have demonstrated my ability to work with diverse populations, including children with special needs and at-risk families. My experience as a Wraparound Facilitator/Clinician and In-Home Care Provider has equipped me with the skills to provide empathetic and personalized support to individuals in need.
In addition to my experience in social services, I have also honed my skills in accounts receivable and debt collections, showcasing my ability to adapt to new roles and responsibilities.
Experience
Work history, roles, and key accomplishments
Accounts Receivables /Debt Collector
YANA Wellness
Aug 2019 - Present (5 years 9 months)
Managed high call volume of 100-200 contacts daily, reviewed customer accounts, assessed ability to pay, and negotiated payment plans to recover outstanding balances. Processed credit card payments, assisted patients with payment arrangements, and monitored accounts to ensure compliance with agreed upon payment plans.
Special Ed Paraprofessional III
West Contra Costa Unified School District
Sep 2021 - Feb 2022 (5 months)
Provided support to children with special needs, assisted assigned teacher with various tasks, and demonstrated excellent organizational and multitasking ability.
Wraparound Facilitator/Clinician
West Contra Costa Youth Service Bureau
Mar 2019 - Jul 2020 (1 year 4 months)
Supported at-risk children and families using Wraparound modalities, demonstrated empathy and professionalism in negotiating repayment plans with clients.
Wraparound Counselor
Bay Area Community Resources
Feb 2014 - Mar 2019 (5 years 1 month)
Supported at-risk children and families using Wraparound modalities, demonstrated ability to work with diverse populations.
In-Home Care Provider
In-Home Supportive Services
Jun 2006 - Sep 2014 (8 years 3 months)
Provided in-home support for 2 elders, demonstrated ability to work independently and manage workload.
Education
Degrees, certifications, and relevant coursework
Andrea hasn't added their education
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