Open to opportunities

Andjola Hadaj

@andjolahadaj

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Legal and compliance professional specializing in GDPR, governance, and legal research.

Albania

Message

What I'm looking for

I seek roles where I can provide GDPR and compliance advisory, strengthen governance, and contribute to impactful, mission-driven organizations while collaborating with interdisciplinary teams.

I am a legal and compliance professional with an LL.B. and a professional Master’s in Administration of Social Institutions in the Justice System, experienced in legal research, document review, and compliance advisory. I have worked as a Legal Editor analyzing Italian Supreme Court decisions, classifying rulings for efficient legal databases, and ensuring accuracy of legal publications and XML conversions.

I volunteer as a Legal and Compliance Advisor with Skill Donor, providing pro bono GDPR, D. Lgs. 231/01, AML and anti-corruption advisory to Third Sector entities and non-profits, collaborating remotely to strengthen governance, internal policies, and measurable social impact.

Experience

Work history, roles, and key accomplishments

Current

Legal and Compliance Advisor

Current

Skill Donor

Oct 2025 - Present (1 month)

Provide pro bono GDPR, D.Lgs. 231/01, AML and governance advisory to non-profits, review statutes and compliance documentation, and strengthen partners' internal policies and ethical standards.

GDPR AML Compliance Advisory Governance Non Profit

Legal Editor

Life sh.p.k

Feb 2023 - May 2025 (2 years 3 months)

Analyzed Italian Supreme Court decisions, identified key legal principles, and classified rulings to streamline La Tribuna's legal database; verified XML conversions and ensured legal and orthographic accuracy of publications.

Legal Research XML Validation Quality Assurance Italian Legal Analysis

Customer Care Agent

Assist sh.p.k

Feb 2017 - Apr 2022 (5 years 2 months)

Handled inbound customer support for Vodafone Italy, delivering high-quality service and resolving technical and billing inquiries to maintain customer satisfaction over a five-year period.

Customer Service Inbound Communication CRM Systems Multitasking

Call Center Agent

Facile.it

May 2016 - Dec 2016 (7 months)

Performed outbound insurance sales and customer outreach for auto insurance, achieving targets through effective telephone communication and product explanation.

Outbound Sales Telemarketing Customer Outreach

Call Center Agent

Italian Fiber sh.p.k

Jan 2015 - May 2016 (1 year 4 months)

Conducted outbound calls for Vodafone Italia, promoting services and supporting customer acquisition through effective communication in Italian.

Outbound Sales Italian Lead Generation Persuasion CRM

Call Center Agent

New Biz sh.p.k

Sep 2014 - Jan 2015 (4 months)

Executed outbound campaigns for H3G, engaging prospects and supporting sales efforts through structured calls and follow-ups.

Outbound Calling Sales Support Time Management

Education

Degrees, certifications, and relevant coursework

Istituto Biblico Evangelico Italiano (IBEI)

Biblical Studies Programme, Biblical Studies / Theology

2021 -

Enrolled in a Biblical Studies programme covering biblical interpretation, theology, and Christian ethics with emphasis on practical application and leadership.

University of Tirana

Master’s Degree in Criminology, Criminology / Administration of Social Institutions in the Justice System

2014 - 2016

Completed a professional Master’s program focused on administration of social institutions within the justice system, emphasizing institutional planning and reintegration strategies.