
Ana Rebocho
@anarebocho
Data Analyst at Bridgwater & Taunton College, using Power BI, Excel and SQL to prepare accurate performance data.
What I'm looking for
At Bridgwater & Taunton College, I use Power BI reports and prepare exported data in Excel for further analysis. I also use SQL queries, including joins and updates, to work with database information.
I check records for accuracy and resolve inconsistencies before information is used or shared. My administrative work includes managing student attendance and documentation with care for accuracy and confidentiality.
At Metron Technology / Syncsort, I provided customer support, investigated system errors and worked with relevant teams on resolution. I also carried out manual testing and QA checks, tracked support calls in Jira Helpdesk, and worked in AWS and VMware environments.
My experience also includes clinical coding at St James Medical Centre and running Quillabeauty, where I managed bookings, records and financial administration. I’m currently studying for a BSc in Computer Science and am seeking to develop my data, reporting and technical experience.
Experience
Work history, roles, and key accomplishments
Administrative Assistant / Invigilator
Bridgwater & Taunton College
Mar 2022 - Present (4 years 7 months)
Use Power BI reports to access and review performance and operational information, export data into Excel for filtering and analysis, and use SQL to query and maintain accurate records. Manage documentation, attendance, timetables, and deadlines while supporting users and handling correspondence.
Business Owner / Beauty Therapist
Quillabeauty
May 2019 - Dec 2022 (3 years 7 months)
Managed appointments, bookings, client records, and day-to-day business administration, oversaw financial administration, inventory, and client relationships, and developed marketing activity to support growth and service improvements.
Scanner Clinical Coding Clerk
St James Medical Centre
Jun 2019 - Aug 2021 (2 years 2 months)
Prioritised and accurately coded clinical data into patient files, generated and distributed monthly patient recall notices, and maintained confidentiality and data protection standards. Worked with clinical teams to check coding accuracy and resolve discrepancies.
1st Line Customer Support / QA
Metron Technology / Syncsort
Apr 2015 - May 2019 (4 years 1 month)
Provided technical support by email and phone, troubleshooting and resolving customer issues, replicating and diagnosing system errors, and logging and tracking support calls in Jira Helpdesk. Conducted manual testing and QA checks, worked in cloud environments using AWS and VMware, and managed software deployments.
Education
Degrees, certifications, and relevant coursework
Open University
Bachelor of Science, Computer Science
Currently enrolled in a Bachelor of Science in Computer Science, with expected completion in 2028.
BCS
ECDL BCS Level 2 IT Certificate, Information Technology
2022 - 2022
Completed the ECDL BCS Level 2 IT Certificate in 2022.
Escola Alfredo Reis
GCSE, General Education
Grade: A-C
Completed 9 GCSEs with grades A-C, including English and Mathematics, in 1995.
Hove College of Business and Travel Studies
Passport into Travel Diploma, Travel and Tourism
Completed a Passport into Travel Diploma in 2001.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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