Seeking remote operations or project coordination role focused on workflows, data, and structured, independent work.
AN
Looking for a job
Ananda Nicks
@anandanicks
Operations & project coordination professional with 4 years in service delivery, client support, and workflow management.
United StatesWhat I'm looking for
Experienced in ServiceNow, SQL, Power BI, and Smartsheet. Skilled in workflow management, data validation, and cross-functional coordination.
Experience
Work history, roles, and key accomplishments
PM
Client Support Analyst
PMMC
Nov 2025 - Mar 2026 (4 months)
Analyzed and validated client contract data to identify discrepancies and improve reporting accuracy. Investigated data issues using SQL and internal tools, performed QA checks across client accounts, and managed client tickets end-to-end to support timely contract results.
IS
Project Coordinator
InterVision IT Systems
May 2022 - Aug 2025 (3 years 3 months)
Served as the primary point of contact for client support, vendor coordination, and internal team communication. Managed ServiceNow workflows, coordinated onboarding across teams, and reconciled invoices for 60+ vendors monthly while using Power BI to flag discrepancies between contract hours and ServiceNow data.
Education
Degrees, certifications, and relevant coursework
University of North Carolina at Charlotte
Bachelor's degree, Health Systems Management
Earned a bachelor’s degree in health systems management from the University of North Carolina at Charlotte.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
65k-100k USD
Social media
Job categories
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