Open to opportunities

Anabel Serrano

@anabelserrano

Message

Dynamic educational leader with expertise in team management.

Zimbabwe

Message

What I'm looking for

I seek a role that allows me to enhance educational quality and foster team development in a supportive environment.

I am an accomplished educational leader with a robust track record in team management and educational administration. My exceptional managerial skills allow me to inspire and develop high-performing teams, fostering a positive organizational culture while driving results and achieving strategic goals. I am passionate about enhancing educational quality through effective leadership in an international context.

In my role as Director of Studies at lm idiomes, I oversee the academic integrity of the ESL program, manage a coordination team, and ensure that our curriculum meets both student needs and educational standards. My experience as an Educational Development Manager at iKurius involves developing curricula, managing resources, and evaluating the effectiveness of our educational programs. I also founded and managed Bristol Academy, where I led a language school with over 300 students, achieving over 90% client retention through high-quality standards.

Experience

Work history, roles, and key accomplishments

Current

Educational Development Manager

Current

iKurius

Sep 2020 - Present (4 years 9 months)

Developed and reviewed curricula and policies, managing and supervising the design team to ensure educational program quality and effectiveness. Communicated with internal and external stakeholders, managed resources, and addressed issues related to the educational product.

Curriculum Development Policy Management Stakeholder Management Resource Management Product Development Quality Assurance Strategic Planning

Founder, Headmaster & General Manager

Bristol Academy

Dec 2010 - Jul 2023 (12 years 7 months)

Led a language school with over 300 students and 10 full-time staff, developing and implementing an academic model that achieved over 90% client retention. Managed all business aspects including recruitment, finances, marketing, and customer service, while creating methodological content for EFL trips.

EFL Content Creation Business Operations Recruitment Financial Management Marketing Customer Service Team Leadership

Director of Studies

lm idiomes

Sep 2023 - Present (1 year 9 months)

Oversaw the academic integrity of the ESL program and managed the coordination team to develop effective teaching strategies and professional development opportunities. Collaborated with HR for staff recruitment and evaluation, while supervising curriculum adjustments to enhance learning outcomes.

ESL Program Management Curriculum Development Team Coordination Professional Development Educational Leadership

International Training Consultant

RTS Consultants

Feb 2008 - Oct 2009 (1 year 8 months)

Planned training programs for over 200 clients in the automotive sector and coordinated a team of over 80 facilitators, coaches, and trainers. Managed client services and training sessions to enhance training effectiveness and client satisfaction.

Client Management Team Coordination Service Delivery Facilitation Project Management Consulting Stakeholder Engagement

Education

Degrees, certifications, and relevant coursework

Universitat Autònoma de Barcelona

Translation & Interpretation Degree, Translation & Interpretation

Studied Translation & Interpretation at UAB from 2000 to 2004. Developed strong trilingual oral and written communication skills.

Universidad Nacional de Educación a Distancia

M.B.A., Interpersonal and integral team building

Completed an M.B.A. focused on Interpersonal and Integral Team Building at UNED from 2006 to 2008. Gained expertise in commercial awareness, negotiation, and strategic thinking.