Amy White

As an API Enablement Specialist with three years of experience, I excel in supporting API and EDI file integrations in fast-paced, compliance-driven environments. My expertise lies in onboarding customers, troubleshooting data transmission issues, and coordinating technical implementations using tools like Swagger and SFTP portals. I am adept at managing multiple client projects and translating business needs into technical requirements, ensuring smooth API and data integrations.

In my previous role as a Payor EDI Implementation Consultant, I successfully led end-to-end feed integrations for 35-55 clients per month. I guided clients through file setup and API-based configurations, ensuring a seamless onboarding experience. My collaborative approach with external vendors allowed me to implement secure data exchanges via RESTful APIs, significantly reducing client escalations from 19 to 3 within just 30 days. I am passionate about delivering onboarding training and technical support to empower users in managing integrations independently.

With a strong background in both technical support and customer success, I am ready to support Equifax’s API onboarding process with precision and professionalism. My commitment to client satisfaction and my ability to communicate effectively across teams make me a valuable asset in any organization.