My Google UX Design training has focused on turning abstract research into clear, functional interface architecture. I approach wireframing and usability testing with flexibility, grounding interactions in real-world user needs.
Through the Google UX Design Certificate, I’ve developed skills in user research, competitive analysis, and user flows.
At Mildred’s KC, I serve customers in a high-volume environment and adapt to updated operational guidelines. I also onboard and train team members on service workflows, POS navigation, and brand standards.
At Whole Foods Market, I used mobile fulfillment apps to meet order accuracy and speed targets. Earlier, at Chateau Avalon Hotel, I welcomed guests, handled inbound calls, and maintained digital scheduling databases.
