amie Maberry
@amiemaberry
Professional manager excelling in Title Management roles and process improvements.
What I'm looking for
As a dedicated professional manager, I have honed my skills in Title Management, driving process improvements and ensuring compliance with industry standards. My experience spans various roles, including Escrow Officer and Project Manager, where I have consistently contributed to operational success through effective leadership and collaboration.
At Della InfoTech- Stewart Title, I enhanced client satisfaction by providing timely and accurate information, while also supporting my team in managing workloads to foster a productive environment. My previous role as an Escrow Officer involved leading a team of 18 closing coordinators, developing training materials, and managing documentation across multiple states, showcasing my ability to adapt and thrive in dynamic settings.
With a strong foundation in problem-solving, communication, and legal compliance, I am committed to delivering exceptional service and optimizing processes. I am eager to leverage my expertise to drive success in future Title Management opportunities.
Experience
Work history, roles, and key accomplishments
Escrow Officer
Inspire Closing Services / Mortgage Connect
Jan 2019 - Jan 2024 (5 years)
Led a team of 18 closing coordinators. Developed training materials. Managed documentation preparation and posting across multiple states. Reviewed and verified lender documents. Assisted team members with procedures. Enhanced operational efficiency. Coordinated transfer of balance CDs and audited packages. Reviewed title reports and resolved issues. Managed daily progress reports and SLA complian
Escrow Assistant
Advantage Title
Jan 2018 - Jan 2020 (2 years)
Opened new title orders and prepared comprehensive title packages. Entered data for title commitments. Delivered exceptional customer service regarding file statuses. Processed and packaged closing documents, adhering to funding timelines. Balanced and executed checks, prepared files for closing, and assisted colleagues.
Project Manager
Atlanta Coast Merchandising
Jan 2018 - Dec 2018 (11 months)
Managed recruitment, hiring, and scheduling for merchandising representatives. Created and assigned tasks, ensuring client and agency requirements were met. Facilitated communication between company, clients, and agency partners. Supported representatives with inquiries, maintained attendance records, and streamlined staffing updates.
Team Lead
RMSI
Jan 2017 - Dec 2018 (1 year 11 months)
Oversaw project planning, task delegation, and team performance. Conducted training, analysis, and problem-solving to optimize team productivity. Managed data entry, scheduling, and compliance with company policies. Developed strategies to enhance customer service and operational efficiency.
Education
Degrees, certifications, and relevant coursework
amie hasn't added their education
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