Amey User

I am a dedicated Technical Support & Test Engineer with a strong background in ensuring product reliability and user satisfaction. My expertise lies in both manual and automated testing, where I excel in troubleshooting, bug tracking, and performance analysis. I am committed to delivering seamless user experiences and continuously improving systems.

Currently, I am honing my skills at Infiheal Healthcare Pvt. Ltd., where I have been involved in automation testing using tools like Cypress and Selenium. My educational background in Information Technology has equipped me with the knowledge and skills necessary to analyze support trends and suggest impactful product improvements. I take pride in my ability to provide effective support across mobile and web platforms, ensuring that users receive prompt feedback and solutions.

In addition to my technical skills, I possess strong communication and problem-solving abilities, which I believe are essential for fostering collaboration and enhancing user satisfaction. I am always eager to learn and adapt, and I look forward to contributing to innovative projects that prioritize user experience and system efficiency.