Santosh Gupta

I am a QA engineer with over six years of experience focused on manual testing across healthcare, insurance, manufacturing and education domains. I specialize in functional, regression, integration, and end-to-end workflow testing and have a strong track record of delivering high-quality software products.

I build and manage test strategies, create technical test plans, and maintain traceability using tools such as Jira and Zephyr Scale, while ensuring regulatory compliance for insurance solutions. I have contributed to multiple product launches and streamlined QA processes that improved operational efficiency.

I mentor QA team members, lead cross-functional collaboration with BAs, developers and PMs, and have experience in L1 support and incident coordination with infrastructure teams. I’m transitioning into automation testing using Playwright and JavaScript and am developing automation frameworks to broaden my testing capabilities.

I value clear documentation, practical process improvements, and hands-on testing that catches critical issues early. I seek roles where I can expand automation expertise while continuing to drive quality, mentoring, and strong cross-team delivery.