Santosh Gupta
@santoshgupta1
Experienced QA engineer specializing in manual testing with growing automation skills (Playwright, JavaScript).
What I'm looking for
I am a QA engineer with over six years of experience focused on manual testing across healthcare, insurance, manufacturing and education domains. I specialize in functional, regression, integration, and end-to-end workflow testing and have a strong track record of delivering high-quality software products.
I build and manage test strategies, create technical test plans, and maintain traceability using tools such as Jira and Zephyr Scale, while ensuring regulatory compliance for insurance solutions. I have contributed to multiple product launches and streamlined QA processes that improved operational efficiency.
I mentor QA team members, lead cross-functional collaboration with BAs, developers and PMs, and have experience in L1 support and incident coordination with infrastructure teams. I’m transitioning into automation testing using Playwright and JavaScript and am developing automation frameworks to broaden my testing capabilities.
I value clear documentation, practical process improvements, and hands-on testing that catches critical issues early. I seek roles where I can expand automation expertise while continuing to drive quality, mentoring, and strong cross-team delivery.
Experience
Work history, roles, and key accomplishments
QA Engineer
ITDM India Pvt Ltd
Dec 2021 - Present (4 years)
Manage test strategy, planning, mentoring and manual test execution for web-based health insurance and COBRA SaaS solutions, ensuring regulatory compliance and end-to-end workflow validation.
Provided L1 support and manual/browser application testing across manufacturing and education verticals, streamlined processes for an educational client and trained new employees over a 5.8-year tenure.
Customer Support Associate
Vitality Health Care
Aug 2015 - Apr 2016 (8 months)
Processed healthcare claim indexing with accuracy and efficiency and supported operational workflows for claims processing.
Education
Degrees, certifications, and relevant coursework
University of Mumbai
Bachelor of Science, Science
Completed a Bachelor of Science degree from Mumbai University, graduating in 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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