Amen Salve
@amensalve
Detail-oriented professional with 3+ years in Fintech and IT.
What I'm looking for
I am a detail-oriented and adaptable professional with over three years of experience in the Fintech and IT sectors. My expertise lies in legal operations, compliance workflows, and enterprise tech support. I am naturally curious and a fast learner, driven to simplify complex processes. My structured thinking and cross-functional collaboration skills allow me to tackle challenges with precision and creativity.
In my recent role as a Legal Document Transaction Specialist III at JPMorgan Chase & Co., I managed legal and regulatory document requests with a focus on confidentiality and compliance. I acted as a liaison between the company and external legal entities, ensuring timely responses to subpoenas and IRS summons. My strong judgment and clear communication have been pivotal in navigating fast-paced, high-volume environments.
Previously, I provided global IT support at Infosys, resolving user issues related to software and account management. I adhered to ITIL-based SOPs and collaborated with engineering teams to streamline issue resolution. My experience as a Technical Support Associate at Tech Mahindra further honed my skills in providing B2B technical support and maintaining accurate documentation throughout the support lifecycle.
Experience
Work history, roles, and key accomplishments
Legal Document Transaction Specialist III
JPMorgan Chase & Co.
Jul 2023 - Jul 2024 (1 year)
Managed legal and regulatory document requests with precision and confidentiality. Acted as a liaison between JPMorgan Chase and external legal entities to ensure timely, compliant responses to subpoenas and IRS summons.
Senior Technical Processing Executive
Infosys
Apr 2022 - Feb 2023 (10 months)
Provided global IT support via ServiceNow, resolving user issues related to software, access, and account management. Administered Active Directory operations and conducted remote software installations.
Technical Support Associate
Tech Mahindra
Jul 2019 - Nov 2020 (1 year 4 months)
Provided B2B L1 technical support for CenturyLink clients, addressing connectivity issues, system errors, and service disruptions. Collaborated with internal teams for issue escalation and maintained accurate technical documentation.
Education
Degrees, certifications, and relevant coursework
Pune University
Bachelor of Engineering, Mechanical Engineering
Studied Mechanical Engineering at Pune University from 2013 to 2017.
Kendriya Vidyalaya
High School Diploma, General Studies
Grade: HSC & SSC
Completed HSC and SSC from CBSE Board – Kendriya Vidyalaya.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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