Open to opportunities

ameer purdie

@ameerpurdie

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Detail-oriented professional with a foundation in healthcare and cybersecurity.

United States

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What I'm looking for

I am looking for a role that allows me to grow in cybersecurity while contributing to a team focused on security and integrity.

I am a highly motivated and detail-oriented professional with a diverse skill set and a strong foundation in healthcare and customer service. Currently pursuing a Bachelor's degree in Cybersecurity and Networking at DeVry University, I am eager to leverage my growing knowledge in cybersecurity to contribute to the integrity of cyber-related operations. My experience includes managing patient care schedules and assisting medical staff, which has honed my organizational and communication skills.

Throughout my career, I have demonstrated a commitment to ensuring compliance with regulations and standards while maintaining confidentiality and professionalism. My role as a Care Coordinator at Cecelia Health has allowed me to develop strong relationships with patients and their families, ensuring a high level of service and satisfaction. I am dedicated to continuous learning and development, aiming to excel in the field of cybersecurity and networking.

Experience

Work history, roles, and key accomplishments

Current

Care Coordinator

Current

Cecelia Health

Jan 2025 - Present (6 months)

Managed patient care schedules, including appointments. Assisted medical staff with patient care coordination, including medical record maintenance, medication reconciliation, and insurance documentation.

Patient Care Coordination Record Maintenance Medication Reconciliation

Customer Experience Advocate I

Amerigas UGI Incorporated

Feb 2024 - Jan 2025 (11 months)

Promptly and professionally handled all customer inquiries, ensuring a positive and efficient experience. Accurately assessed the purpose of each call by actively listening, reviewing customer records, and seeking clarification through thoughtful questioning.

Customer Service Inquiry Resolution Active Listening Problem Solving

Patient Care Technician

Davita

Apr 2023 - Aug 2023 (4 months)

Precisely measured and recorded vital signs, closely monitoring patients for any changes or abnormalities. Provided comprehensive assistance to patients, addressing their needs related to care and comfort.

Vital Signs Patient Care Medical Documentation

Diet Clerk

Penn Presbyterian Medical Center

Sep 2018 - Apr 2023 (4 years 7 months)

Guided patients through the diet selection process, ensuring their preferences and dietary requirements were met. Acted as a liaison between nursing staff and patients to facilitate smooth coordination in diet planning.

Dietary Planning

Optician

Walmart

Aug 2015 - Apr 2018 (2 years 8 months)

Guided patients in selecting frames tailored to their preferences, facial features, and prescription requirements. Supported patients through the eye pre-testing process, ensuring a smooth and comfortable experience.

Frame Selection Prescription Eye Pre Testing Patient Support Customer Service

Customer Service Manager

Walmart

Mar 2012 - Sep 2015 (3 years 6 months)

Led and managed a diverse team, fostering collaboration and leveraging individual strengths to achieve goals. Supervised daily front-end sales operations, ensuring efficiency and a seamless customer experience.

Team Leadership Sales Operations Customer Experience Collaboration

Education

Degrees, certifications, and relevant coursework

DeVry University

Bachelor's degree, Cybersecurity and Networking

Activities and societies: Gaining valuable skills pertaining to the following: Understanding the OSI Model: Comprehending the layers of the OSI model which helps in analyzing network traffic and troubleshooting network issues. Knowledge of Windows, Linux, and macOS for understanding systems security. Protecting networks from unauthorized access, breaches, and attacks.

Currently pursuing a Bachelor's degree in Cybersecurity and Networking, with an anticipated graduation in July 2027. Gaining valuable skills in understanding the OSI Model, comprehending the layers of the OSI model which helps in analyzing network traffic and troubleshooting network issues. Knowledge of Windows, Linux, and macOS for understanding systems security, and protecting networks from unau