Ambika Rajkarnikar

Engaged clients across in-person and virtual channels to assess needs, process account information, educate on courses/services, and recommend tailored solutions to improve client outcomes.

Performed end-to-end document processing including data entry, mailroom processing, batching, payment processing, scanning and dispatch to ensure accurate and timely handling of lockbox documents.

Built custom reports, dashboards and analytics in Workday/Adaptive Planning and oversaw integrations to maintain system integrity, security, and compliance across enterprise HR systems.

Managed customer inquiries via phone, email and chat for the shipping department, resolved shipment and delivery issues, and documented interactions to improve service delivery.

Repaired and assembled Google mobile devices, performing disassembly/reassembly and motherboard level work to restore device functionality and quality.

Performed quality checks, scanned and recorded returned mobile inventory, resolved product issues and updated system records to ensure accurate receiving and disposition.

Managed front desk operations including calls, reservations, payments and invoicing; tracked expenses and assisted with payroll and financial reporting to support restaurant operations.

Advised international students on university applications and visa documentation, ensuring compliance with immigration regulations and supporting successful placements in Australian institutions.

Completed a Master in Business Studies (MBS), focusing on advanced business concepts and management practices.

Completed a Bachelor in Business Studies (BBS) covering core business disciplines including management, finance, and marketing.

Completed Intermediate in Science (I.Sc) with coursework in foundational science subjects.