Amber Van Gemeren

Lead day-to-day operations and the operations team, coordinating cross-functional teams with a focus on workflow automation, data-driven decisions, and scalability. Manage a portfolio of 450 employer/client accounts, safeguarding service quality, retention, and continuous improvement.

Designed and piloted a procurement & inventory strategy using Lean Six Sigma (DMAIC) and predictive data analysis, demonstrating potential to reduce annualized costs by up to 70%.

Redesigned end-to-end client onboarding and billing workflows using process mapping and automation; personally onboarded 200+ enterprise accounts while cutting cycle times and manual errors.

Formulated sustainable operational strategies for a leading maritime consortium to accelerate the transition to zero-emission fleet operations.

Applied DMAIC and A3 problem-solving to eliminate bottlenecks; automated shipment handling and stock-out reporting (SAP), significantly cutting manual workload and costs.

Spearheaded a manufacturing waste-reduction initiative on the shop floor applying Lean 5S and A3 problem-solving methodologies.

Facilitated sprints and cross-functional team delivery for market and operational benchmarking of robotic automation workflows.

Exchange semester in Industrial Engineering with focus on innovation management, programming, and engineering communication.

BSc in Industrial Engineering and Management with a Lean Six Sigma Green Belt curriculum, covering business process management, digital transformation, and project management.