I direct truck routing, fleet operations, transfer-station coordination, and customer scheduling at Driveway Dumpsters. I manage a fleet of 20+ drivers and use operating metrics, routing tools, GPS, and Samsara to improve efficiency, profitability, and service continuity.
I've led the transition from Boxtracker to Trashlabs, becoming the internal resource for troubleshooting, staff training, backend processes, and management support within six months. I also partner with accounting, maintenance, recycling, and operations teams to recover revenue, reduce downtime, coordinate disposal, and support safety compliance.
Across AAA and Day Heights Towing, I've dispatched high volumes of roadside service calls, managed ETAs, supported drivers with real-time location information, and maintained professional relationships with service providers. I work effectively in remote, fast-paced environments while handling calls, dispatching, customer support, and data entry simultaneously.
My background also includes team training, inventory control, ordering, scheduling, payment processing, and customer service in hospitality and retail operations. I bring more than 20 years of experience leading people and keeping day-to-day business operations organized.
