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ambar concepcion

@ambarconcepcion

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Bilingual Public Relations student with strong communication skills.

United States

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What I'm looking for

I am looking for a dynamic agency where I can leverage my communication skills and creativity.

I am an enthusiastic and bilingual Public Relations student with a strong foundation in communication and customer service. My experience as a Paraprofessional Assistant at Elizabeth Public Schools has honed my ability to support students academically while promoting inclusive learning environments. I thrive in collaborative settings, working closely with teachers and parents to enhance student engagement and performance.

In addition to my academic pursuits, I have a solid background in customer service, having managed scheduling and inquiries as a Front Desk Representative. My coursework at Kean University has equipped me with essential skills in media writing, public relations campaigns, and social media strategy. I successfully led a student PR campaign project that increased engagement by 30% through strategic content creation and event promotion.

Experience

Work history, roles, and key accomplishments

Current

Paraprofessional Assistant

Current

Elizabeth Public Schools

Sep 2022 - Present (3 years 9 months)

Supported over 10 students with personalized academic assistance, contributing to improved engagement and classroom performance. Promoted inclusive learning environments through active collaboration with teachers and staff.

Classroom Management Communication Collaboration

Front Desk / Customer Service Representative

Costumer Service Representative

Jun 2020 - Aug 2022 (2 years 2 months)

Managed scheduling of over 100 appointments weekly with accuracy and professionalism. Maintained confidentiality of patient records while resolving customer inquiries in real-time.

Customer Service Scheduling Data Entry Problem Solving Communication

Education

Degrees, certifications, and relevant coursework

Kean University

Bachelor of Arts, Public Relations in Communication

Grade: 3.4

Activities and societies: Student PR Campaign – Class Project

Pursued a Bachelor of Arts in Public Relations in Communication. Relevant coursework included Media Writing & AP Style, Public Relations Campaigns, Social Media Strategy, Interpersonal Communication, Management, and Marketing.