Open to opportunities

Amarah Nadeem

@amarahnadeem

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Early-career marketing assistant blending content, SEO, and AI tools for brand growth.

United Kingdom

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What I'm looking for

I’m looking for a marketing role where I can create brand-consistent content, support SEO and email campaigns, and use AI tools responsibly. I want a team that values detail, fast execution, and clear communication while building measurable results.

I’m a marketing apprentice/assistant who manages brand-consistent digital communications across platforms using Hootsuite. I support content ideation and drafting with AI tools like ChatGPT, applying edits to keep messaging accurate and audience-ready.

I design and produce marketing materials with Canva, and I film and edit videos using CapCut. I also publish and optimize blog content using SEO best practices, run email/internal communications, and monitor Trustpilot reviews to protect brand reputation.

Before this, I built strong data and service skills through customer-focused and administrative roles. From CRM-based record management with Microsoft Dynamics to pensions administration involving high accuracy and confidentiality, I’ve learned to handle details, volume, and reporting with professionalism in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Marketing Apprentice

Anthony Gold Solicitors

May 2025 - Apr 2026 (11 months)

Managed digital communications across LinkedIn, Instagram, TikTok and X using Hootsuite, ensuring timely and brand-consistent content. Designed marketing materials in Canva, filmed and edited videos in CapCut, and supported SEO blog publishing and Trustpilot response management.

TrustPilot Management Hootsuite Social Media Marketing Canva Capcut SEO Content Creation Email Marketing Trustpilot Management

Customer Service Agent

The Education Development Trust

Oct 2022 - Apr 2025 (2 years 6 months)

Handled high volumes of email and telephone enquiries through shared inboxes, prioritising requests and escalating complex issues when necessary. Maintained participant records in Microsoft Dynamics CRM and supported scheduling of meetings and training sessions.

Customer Service Microsoft Dynamics CRM Data Entry Quality Assurance Scheduling

Assistant Pensions Administrator

Quantum Advisory

Jun 2021 - May 2022 (11 months)

Supported administration of Defined Benefit (DB) pension schemes, including member record maintenance, benefit calculations, and scheme correspondence. Managed member queries, prepared documentation, and carried out quality checks to ensure accurate, confidential processing of sensitive personal data.

Pension Administration Member Records Client Communication Confidentiality document preparation Correspondence Management

Customer Services Assistant

Marks & Spencer

Jun 2019 - Sep 2019 (3 months)

Delivered customer service in a fast-paced retail environment, including till operation and handling customer complaints professionally. Supported store operations and maintained high standards during busy periods.

Retail Customer Service Complaint Handling Store Operations Customer Experience Team Collaboration Time Management Attention To Detail

Enrolment Officer

Westminster Kingsway College

Aug 2018 - Aug 2018 (0 months)

Entered and maintained student records accurately within a database system and handled enrolment queries via email, phone, and in person. Processed payments and managed confidential information responsibly.

Student Records Administration DataBase Systems Enrolment Support Payment Processing Confidentiality Data Entry

Retail Assistant

Picsolve

Jul 2017 - Oct 2017 (3 months)

Provided high-quality customer service in a busy visitor-facing environment, engaging with guests across ages. Responded to enquiries, resolved issues professionally, and worked with the team to meet daily targets while maintaining professionalism and attention to detail.

Customer Service Team Collaboration Retail Operations Time Management