Amanda Bratcher
@amandabratcher
Dedicated Direct Support Professional with extensive caregiving experience.
What I'm looking for
With a strong background in caregiving and customer service, I have dedicated over six years to supporting individuals in various capacities. My experience as a Direct Support Professional has equipped me with the skills to teach and assist consumers in their daily activities, ensuring they lead fulfilling lives. I thrive on building relationships and providing compassionate care, which has been a cornerstone of my professional journey.
Throughout my career, I have held various roles that emphasize my commitment to service and support. From my time as a Relationship Banker at Legence Bank, where I fostered customer relationships, to my role as an Assistant Manager at Dollar General, I have consistently demonstrated my ability to manage responsibilities effectively while maintaining a focus on customer satisfaction. My diverse experiences have honed my skills in communication, problem-solving, and teamwork, making me a valuable asset in any environment.
Experience
Work history, roles, and key accomplishments
DSP (Direct Support Professional)
Coleman Tri-County Services
Aug 2021 - Present (3 years 9 months)
In my role as a Direct Support Professional, I teach consumers how to engage in various activities outside their homes, focusing on problem-solving and communication skills.
Relationship Banker
Legence Bank
Aug 2023 - Dec 2023 (4 months)
As a Relationship Banker, I engaged with customers, providing them with banking services and continuously sought to expand my knowledge in the banking sector.
DSP (Direct Support Professional)
SRA
Mar 2019 - Dec 2020 (1 year 9 months)
Worked as a Direct Support Professional, providing assistance and support to individuals in need, focusing on their daily living skills.
Home Health Aide
Golden Circle
Feb 2016 - Jul 2019 (3 years 5 months)
Provided home health care services, including cooking, cleaning, and assisting clients with transportation to appointments and errands.
Assistant Manager
Dollar General
Jan 2015 - Jan 2016 (1 year)
Managed daily operations including cash handling, scheduling, and inventory management to ensure store efficiency.
Registration Clerk
Harrisburg Medical Center
Apr 2014 - Dec 2014 (8 months)
Responsible for registering patients, answering phone inquiries, and managing various case types, enhancing my customer interaction skills.
Cashier
Salvation Army
Jul 2013 - Mar 2014 (8 months)
Assisted customers with inquiries, managed clothing donations, and handled checkout processes.
Cashier
Dairy Queen
Apr 2013 - Jul 2013 (3 months)
Took customer orders, prepared food items, and provided excellent service in a fast-paced environment.
Shipping and Receiving
Signature Label
Dec 2012 - Mar 2013 (3 months)
Handled packing and loading of products, ensuring timely and accurate shipments.
Shipping and Receiving
International Paper
Jun 2011 - Sep 2011 (3 months)
Involved in packing and shipping products, as well as operating machinery, contributing to production efficiency.
Education
Degrees, certifications, and relevant coursework
Kaskaskia College
High School Diploma, General Education
2013 - 2013
Completed high school diploma and GED at Kaskaskia College.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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