Open to opportunities

Amal Mohamed osman

@amalmohamedosman

Message

I manage customer communication, orders, and administrative tasks for online businesses.

Somalia

Message

What I'm looking for

I'm seeking a remote Virtual Assistant role where I can support a team, manage daily administrative tasks efficiently, provide reliable online assistance, and use my customer service, organization, and communication skills.

I've supported an online business by managing customer inquiries through WhatsApp and social media, organizing orders and delivery details, and maintaining accurate sales and customer records.

I work independently to keep daily operations organized, follow up on deliveries, resolve customer concerns, and promote products through social media and live selling. I'm currently pursuing a Bachelor's Degree in Banking and Finance and seeking a remote Virtual Assistant opportunity.

Experience

Work history, roles, and key accomplishments

Sales & Customer Service Representative

Online Business

Oct 2025 - Aug 2026 (10 months)

Managed customer inquiries through WhatsApp and social media, organized orders and delivery details, and followed up on orders to ensure smooth customer service. Maintained accurate records and handled customer concerns with practical solutions.