Open to opportunities

Alpa Thakur

@alpathakur

Message

I’m a Logistics Coordinator who turns data into measurable supply-chain efficiency and reliable delivery outcomes.

India

Message

What I'm looking for

I’m looking for a fast-paced operations or supply-chain role where I can use data-driven execution, strong SLA discipline, and cross-functional communication to improve efficiency, reduce delays, and deliver measurable growth through continuous improvement.

I’m an MBA professional with cumulative 4 years of experience bridging strategic planning and day-to-day operational execution. I’m known for optimizing supply chain workflows, coordinating logistics, and using data-driven insights to clear complex hold-up points.

In my logistics roles, I directed end-to-end transportation of goods while maintaining strict adherence to schedules and 100% compliance with Service Level Agreements (SLAs). I used Trinium Transportation Management System (TMS) to streamline drayage operations, track container status, and manage rail/port communication effectively.

I also focus on performance and continuous improvement—streamlining processes to reduce average resolution time by 28%, driving zero SLA breaches in critical periods, and improving customer satisfaction (98%) with a 10% Net Promoter Score (NPS) lift. I resolve logistics challenges by providing tailored operational solutions that reduce delays and optimize inventory practices.

Through a Project Associate-II role supporting the Ministry of Technical Textiles, I delivered measurable community and field impact by reducing crop damage by 25% and increasing participation by 40%. I convert field and operational data into simple, readable reports to prove results, support next-round funding, and ensure seamless project execution.

Experience

Work history, roles, and key accomplishments

Project Associate-II

CSK HPKV

Jul 2025 - Mar 2026 (8 months)

Introduced farming tools and agriculture consumables that reduced crop damage by 25% across local farmer groups. Organized 12 community training programs, increased participation by 40%, ensured ministry technical benchmarks, and delivered 100% of the next funding round using local data.

Community Training & Capacity Building Sustainable Resource Planning Budget Compliance

Freelance Logistics Coordinator

Gulzar Transport Inc

Mar 2024 - Aug 2025 (1 year 5 months)

Optimized logistics and supply chain coordination using a TMS to streamline drayage operations, track container status, and manage rail/port communications. Reduced average resolution time by 28%, maintained zero SLA breaches for six months, achieved 98% customer satisfaction with a 10% NPS increase, and lowered transportation costs by 5% through new logistics strategies and carrier negotiations.

Drayage Operations SLA OLA Management Supply Chain Management

Logistics Coordinator

RevClerx

Jul 2022 - Dec 2023 (1 year 5 months)

Managed end-to-end transportation from booking through final delivery, coordinating client authorizations and complex container movements with shipping lines and Canadian port/rail operators. Ensured strict SLA adherence and improved workflow efficiency using Google Spreadsheets for data management and reporting.

Transportation Coordination Container Movements Port And Rail Operator Liaison SLA Management