At ANZ Bank, I serve as Scrum Master for multiple Agile teams delivering core banking data analytics and enterprise platforms. I coordinate 70+ professionals across squads through Scrum, SAFe, cross-team synchronization, dependency management, and delivery governance.
I led a ~12 TB Jira cloud migration across multiple teams with zero delivery disruption. I also improved employee engagement from 75% to 82% through structured retrospectives and team coaching.
Previously at Carelon, I supported SAFe delivery for an AI chatbot platform and partnered with product leadership on 1,000+ backlog items. At AB InBev, I helped transition multiple waterfall teams to Agile delivery within six months and reduced sprint duration from four weeks to two.
Across banking, healthcare, and platform environments, I coach Product Owners and teams on prioritization, backlog readiness, estimation, and continuous improvement. I use delivery metrics, risk reporting, and executive dashboards to improve visibility, compliance, and predictability.
