At Jindal PolyFilms Limited – Division: Global Nonwovens, I investigate customer complaints about product performance and quality, using available quality information to identify potential causes and coordinate corrective actions.
I apply root cause analysis and CAPA to recurring and non-conforming quality issues, working with Quality Control and Production to address contributing factors and follow up on actions.
I support quality activities across three production lines and maintain records in the Quality Management System. My work also includes ISO 9001 and ASTM compliance, internal audits, and support for validation and change management.
I analyze complaint and quality data using MS Excel and Power BI to monitor trends and support reporting and corrective-action decisions. I’m an SGS-Certified ISO 9001 Internal/Lead Auditor, and I received Star Performer of the Quarter recognition for Q2 2024.
