Aliyar Konurbayev

- Monitor, reconcile, and confirm high-risk payout and withdrawal transactions between merchants, 30+ independent P2P traders, and 10+ payment service providers (PSPs).
- Manage dispute resolution and payment reconciliation by analyzing bank receipts, statements, and video proofs; issue callbacks for discrepancy amounts.
- Optimize success rates and liquidity flow through manual pushes, limit adju

- Co-founded and scaled a residential sub-rental business from 1 to 25 properties in 2.5 years, implementing full operational automation and hands-off management.
- Scaled organizational structure to 30+ employees, including 3 sales/support managers, a head supervisor, field administrators, and housekeepers.
- Implemented CRM system with centralized WhatsApp integration to streamline booking flow,

- Managed high-value VIP client communications, retention, and service inquiries via HelpDesk/Live Chat under high SLA requirements.
- Processed uncredited deposits, delayed withdrawals, and financial tickets through back-office administrative panels (Softgamings, Fundist).
- Handled AntiFraud and account security tickets in Jira, including email changes, identity verification, and 2FA resets.
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- Provided independent consulting and digital services, optimizing account strategies and user performance metrics.
- Engaged in self-directed learning and skill development in data analysis, gaming economics, and digital platform management.
- Evaluated market opportunities in high-risk fintech and iGaming industries, preparing for a transition into corporate operations.

- Conducted replay analysis, draft preparation, and strategic planning for a Tier-2 professional esports team (Winter Bear).
- Managed and supervised a team of 5 junior boosters/specialists at Vikingdota.com, overseeing order distribution, quality control, and execution.
- Provided high-level coaching, mentoring, and performance optimization for players, explaining advanced game mechanics and stra

- Built and scaled a successful digital service business on FunPay, achieving a 5.0/5.0 rating with 4,200+ verified customer reviews.
- Provided 1-on-1 coaching and mentoring in esports mechanics, strategy, and performance optimization with high customer satisfaction and retention.
- Managed a subcontractor network by outsourcing entry-level orders to lower-tier specialists while retaining commiss

- Co-founded and launched an outdoor auto-cinema project within 4 days, managing land lease, equipment procurement, and technical infrastructure.
- Designed and built a 9x6m projection screen and configured FM-frequency audio transmission for seamless drive-in broadcasting.
- Managed local marketing, PR, and media relations, securing coverage in regional news outlets.
- Introduced additional reven

- Taught and prepared high school students (grades 10–11) for national standardized exams (UNT) in Physics, developing strong communication and presentation skills.
- Co-founded a local e-commerce Instagram project for mobile accessories, managing wholesale supplier relations, inventory, and SMM.
- Executed 4 wholesale purchasing cycles and successfully sold out inventory within 3 months with posi

- Performed diagnostic, modular repair, and maintenance for PC hardware, laptops, and mobile devices.
- Handled direct client communications, intake assessments, and issue troubleshooting under tight deadlines.
- Developed core technical problem-solving skills and hardware diagnostics foundation.