alisha yasmeen
@alishayasmeen
Results-driven telesales executive with expertise in customer communication.
What I'm looking for
I am a results-driven Telesales Executive known for my high productivity and efficient task completion. My specialization lies in persuasive communication, customer needs assessment, and the implementation of effective sales strategies. I excel in active listening, problem-solving, and adaptability, which allows me to thrive in fast-paced environments and connect effectively with diverse clients.
Throughout my career, I have demonstrated a strong ability to achieve sales goals through outbound cold calling and engaging with even the toughest customers. My expertise in customer relationship management and conflict resolution has enabled me to build and maintain strong client relationships. I actively participate in cross-functional teams to improve operational efficiency and have successfully prepared sales forecasts using historical data analysis techniques.
My commitment to educating junior associates on sales plans and motivating them through personal goals has contributed to a collaborative team environment. I take pride in my ability to analyze sales data, identify trends, and adjust strategies accordingly, ultimately increasing profitability and revenue for my organization.
Experience
Work history, roles, and key accomplishments
Senior Sales Associate
Nobroker
Dec 2021 - Present (3 years 6 months)
Identified customer needs, advised on optimal solutions, and educated junior associates on sales plans and incentives. Built and maintained strong client relationships, resolved complaints, and analyzed sales data to adjust strategies. Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Education
Degrees, certifications, and relevant coursework
Novodaya Institute of Technology
Bachelor of Engineering, Engineering
Studied engineering principles and applications at Novodaya Institute of Technology. Focused on developing a strong foundation in various engineering disciplines.
Oxford Polytechnic
Diploma in Civil, Civil Engineering
Completed a diploma program in Civil Engineering at Oxford Polytechnic. Gained practical knowledge and skills in civil engineering concepts and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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