Alice Ali
@aliceali
Detail-oriented administrative and communications professional with development experience.
NigeriaWhat I'm looking for
I am a highly motivated administrative and communications professional with over 6 years of progressive experience in public service, customer relations, education, and donor-funded project support. I have delivered frontline service excellence, managed stakeholder engagement for large beneficiary cohorts, performed data cleaning and verification for World Bank-supported initiatives, and resolved client concerns while maintaining compliance with donor requirements.
I bring classroom teaching experience, strong documentation and report-writing skills, and proven ability to multitask with minimal supervision. I am seeking impactful roles in international development, project support, or communications where I can apply my client-relations strengths, data management capabilities, and commitment to sustainable development outcomes.
Experience
Work history, roles, and key accomplishments
Programme Support Officer
Kaduna State Enterprise Development Agency
Jan 2022 - Present (4 years 1 month)
Acted as first point of contact for 1,000+ beneficiaries on the World Bank KD CARES programme, conducted outreach calls, performed data cleaning and verification, and resolved complaints to ensure compliance and service delivery.
English Language Teacher
Ray Academy
Jan 2018 - Jan 2022 (4 years)
Developed and delivered lesson plans for junior and senior secondary students, introduced learner-centered strategies that supported academic growth and mentored struggling learners.
English Language Teacher
Community Secondary School
Jan 2015 - Jan 2016 (1 year)
Taught English grammar, vocabulary, and literature to junior secondary students, designed classroom exercises and assessments aligned with national curriculum standards.
Customer Service Representative
Icons Marketers Consults
Jan 2014 - Jan 2015 (1 year)
Managed front-desk operations including visitor screening, document processing, and customer registration while liaising between customers and internal teams to resolve issues.
Education
Degrees, certifications, and relevant coursework
AUAhmadu Bello University
Bachelor of Arts, English Language
Completed a Bachelor of Arts in English Language at Ahmadu Bello University, Zaria, graduating in 2014.
Jinie College, Barnawa
Senior Secondary Certificate (SSCE), Secondary Education
Obtained Senior Secondary Certificate (SSCE) from Jinie College, Barnawa in 2010.
Onward Baptist School, Kaduna
First School Leaving Certificate (FSLC), Primary Education
Completed First School Leaving Certificate (FSLC) at Onward Baptist School, Kaduna in 2004.
Availability
Location
NigeriaAuthorized to work in
Job categories
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