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Alfonso Castro

@alfonsocastro

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Retail operations professional at ALFAMART TRADING PHILIPPINES who processed 100+ transactions per shift.

Philippines

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What I'm looking for

I’m seeking an entry-level corporate role in operations, admin support, or customer success.

At ALFAMART TRADING PHILIPPINES, I supervised and scheduled retail assistants while maintaining daily store operational standards.

I supported merchandising and payment processing, and resolved customer complaints and escalations to maintain service quality.

I processed 100+ customer transactions per shift and coordinated receipt of 3-5 daily deliveries, including accurate inventory intake and cash handling.

During on-the-job training as kitchen staff at ION HOTEL, I supported food preparation while following food safety standards and keeping my workstation organized. I’m seeking an entry-level corporate role in operations, admin support, or customer success.

Experience

Work history, roles, and key accomplishments

Assistant Store Supervisor

Alfamart Trading Philippines

Nov 2024 - Jan 2026 (1 year 2 months)

Supervised and scheduled a team of retail assistants, improving task execution and maintaining daily store operational standards. Processed 100+ customer transactions per shift and coordinated receipt of 3-5 daily deliveries.

POS systems Cash Handling Customer issue resolution Team Supervision Shift Coordination Inventory Management

On the Job Training - Kitchen Staff

Ion Hotel

Jun 2023 - Jul 2023 (1 month)

Completed hands-on kitchen operations training, adhering to food safety standards, maintaining workstation organization, and supporting daily food preparation tasks.

Food Safety Kitchen operations

Workstation Organization

Food Preparation