Open to opportunities

Adumbratio User

@alexvololokhov

Message

I train AI, moderate multilingual content, and resolve customer delivery issues.

Georgia

Message

What I'm looking for

I'm looking to apply my AI training, multilingual content review, writing, and customer operations experience in a role involving content quality, annotation, communication, and coordination.

I've reviewed and classified videos, images, comments, translations, and code snippets at Majorel Georgia (Teleperformance), supporting AI training through data annotation, multilingual content review, and quality-focused moderation.

Currently, I handle delivery, product, return, and exchange requests at HdCartPTE through CRM-based customer support and logistics coordination. I also bring copywriting, translation, narrative writing, event coordination, and multilingual communication experience in Georgian, Russian, and English.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Agent

Current

HdCartPTE

Oct 2024 - Present (1 year 10 months)

Handles customer support for deliveries, products, returns, and exchanges. Processes requests through a CRM system and coordinates with logistics companies to resolve delivery issues.

Customer Support CRM Systems Logistics Coordination Written Communication Case Management