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Alex UserAU
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Alex User

@alexuser83

DevOps engineer at 大众汽车安徽数字化销售有限公司 who improved self-service releases to 95%+ across 100+ services.

China
Message

At 大众汽车安徽数字化销售有限公司, I manage production environments and service lifecycles for customer-facing microservices. I support releases, control deployment risk, and coordinate incident response.

I led upgrades to network topology and compute clusters, and planned highly available Kubernetes cluster upgrades. Across more than 100 business subsystems, self-service releases reached 95%+ and production release failures stayed below 1%.

I developed a Feishu-based operations troubleshooting platform that connects alerts, logs, release status, and AI-assisted analysis. It reduced the average time to investigate build failures and service incidents from about 30 minutes to under five.

I also established observability and reliability practices using Prometheus, VictoriaMetrics, Loki, and Grafana, and improved high availability for XXL-Job. I hold CKA, CKS, and SAFe 6 Agilist certifications.

Experience

Work history, roles, and key accomplishments

VL
Current

DevOps Engineer

Volkswagen Anhui Digital Sales Co., Ltd.

Jul 2023 - Present (3 years 3 months)

Managed production environments and service lifecycle for C-end microservices, including launch support, release risk control, incident response, and security event coordination. Built and maintained CI/CD delivery pipelines and release standards, promoting quality gates, artifact management, health checks, rollback, and self-service releases.

SB

DevOps Engineer

Shanghai Shiru Information Technology Co., Ltd. Hefei Branch

Nov 2022 - Jul 2023 (8 months)

Promoted containerized deployment and environment standardization for microservices, supporting build, release, operation, and daily troubleshooting. Built cloud resource inspection, monitoring, alerting, and CI/CD automation capabilities to improve release controllability and issue detection efficiency.

HL

Operations Engineer

Hefei Zhuge Zhiding Information Technology Co., Ltd.

Jul 2021 - Nov 2022 (1 year 4 months)

Responsible for service inspection, alert response, log retrieval and visualization, and application operation support on Alibaba Cloud. Supported service migration, scaling, and high-risk changes, and built and maintained CI/CD pipelines and Alibaba Cloud SLS log retrieval, visualization, and alerting rules.

HL

Operations Engineer

Haowei New Intelligence Co., Ltd.

Jul 2020 - Jul 2021 (1 year)

Supported SLA delivery for ToB customers, participated in incident response, escalation coordination, and high-risk change assurance. No major incidents occurred during tenure and received customer commendation.

XL

Operations Engineer

Xinyun Zhengtong (Beijing) Data Systems Co., Ltd.

Dec 2017 - Mar 2020 (2 years 3 months)

Responsible for IDC, Linux, basic middleware, and centralized monitoring system operations. Participated in high-availability deployment, network security, automation scripting, and customer technical support process development.

Education

Degrees, certifications, and relevant coursework

宿州学院

本科(学士学位)

2013 - 2017

Bachelor's degree from Suzhou University, 2013-2017.

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