ARalex reid
@alexreid
Senior Citrix Engineer with expertise in cloud infrastructure solutions.
ZimbabweWhat I'm looking for
With over 11 years of experience as a Senior Citrix Engineer, I specialize in the infrastructure development of Citrix computing platforms. My career has been dedicated to transitioning customers from on-premises solutions to cloud-based deployments, ensuring seamless execution of enterprise projects. I am well-versed in utilizing cloud infrastructure to alleviate common pitfalls faced by on-site users, which has significantly enhanced operational efficiency.
Throughout my tenure, I have optimized Citrix infrastructure upgrades and migrations, collaborating with cross-functional teams to define system requirements and achieve infrastructure goals. My technical expertise includes managing complex environments, implementing best practices for scalability, security, and performance, and ensuring compliance with industry standards. I take pride in my ability to deliver high availability and maximum uptime for critical systems, ultimately enhancing user experience and satisfaction.
Experience
Work history, roles, and key accomplishments
Citrix Admin/Engineer
Pyramid Consulting for CIGNA
Nov 2022 - Jun 2025 (2 years 7 months)
Optimized Citrix Infrastructure upgrade migrations from On-Prem to Cloud DaaS (25K) VDIs. Collaborated with the team and management to define system and environment requirements and infrastructure goals.
Citrix Admin/Engineer
Star2Star/Sangoma Technologies
Jun 2020 - Oct 2022 (2 years 4 months)
Enhanced functionality of systems by developing and automating system processes. Oversaw and deployed solutions within a Citrix environment with high availability and maximum uptime.
Citrix Administrator
TSG for GenesisCare
Sep 2018 - May 2020 (1 year 8 months)
Maintained classified VDI workstations and Windows servers within information assurance requirements. Implemented and maintained technology and software upgrades for Citrix versions.
Citrix Administrator
T-Mobile
Jun 2016 - Aug 2018 (2 years 2 months)
Managed Citrix XenApp environments and upgraded Web interface to Storefront. Provided customer service and troubleshooting for Citrix applications, performance, and errors.
Citrix Admin/Engineer
Luna Data Solutions for TxDOT
Apr 2015 - May 2016 (1 year 1 month)
Oversaw and deployed global solutions within a Citrix environment with high availability and maximum uptime. Maintained and developed reference architecture, how-to instructions, and knowledge base articles.
Citrix Admin/Engineer
Amtrak
Jan 2014 - Mar 2015 (1 year 2 months)
Managed Citrix environments including persistent and non-persistent setups. Documented processes and best practices for Citrix Storefront and Delivery Controller builds and updates.
Education
Degrees, certifications, and relevant coursework
alex hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Skills
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