Alexis UserAU
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Alexis User

@alexisuser1

Detail-oriented accounts specialist with a strong work ethic.

United States
Message

What I'm looking for

I am looking for a role that offers creative opportunities for growth and advancement.

With over a decade of experience in accounts management and customer relations, I have honed my skills in maintaining financial records, processing payments, and ensuring accuracy in billing. My current role as an Account Specialist at Concord Country Club has equipped me with the expertise to manage accounts receivable and payable efficiently, while also enhancing my ability to resolve member inquiries and disputes effectively.

Previously, I served as the Front Office Manager at Brandywine River Hotel, where I developed my leadership skills by training and supervising front office personnel. My commitment to maintaining high operational standards and providing exceptional customer service has consistently contributed to the success of the teams I have led. I am eager to bring my strong work ethic and diverse skill set to a new and challenging role that offers opportunities for growth and advancement.

Experience

Work history, roles, and key accomplishments

CC
Current

Account Specialist

Concord Country Club

May 2015 - Present (10 years 2 months)

Maintained financial records including journals, bank reconciliations, accounts receivable, and accounts payable. Produced computer reports, audited and paid club bills, and managed member accounts and billing processes. Processed payments, reconciled accounts, and advised on delinquent accounts.

BH

Front Office Manager

Brandywine River Hotel

Jan 2008 - May 2015 (7 years 4 months)

Managed and trained front office personnel, ensuring adherence to company standards and budget guidelines. Maintained master key control, resolved guest issues, and updated group information. Conducted audits of company standards and cash handling procedures.

VS

Shift Manager

Victorias Secret

Jan 2008 - Dec 2010 (2 years 11 months)

Developed and executed plans to achieve sales goals and maintained operational and merchandising standards. Provided effective training to staff in customer service, product knowledge, and inventory control. Handled loss prevention issues and increased special sales revenue by 3% annually.

Education

Degrees, certifications, and relevant coursework

BH

Bayard Rustin Highschool

High School Diploma, General Studies

Completed high school education at Bayard Rustin High School.

Tech stack

Software and tools used professionally

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Alexis User - Account Specialist - Concord Country Club | Himalayas