Alex Fegan
@alexfegan
Aspiring full-stack developer with expertise in AI and machine learning.
What I'm looking for
I am a dedicated and driven MSc in Computer Science graduate with a strong focus on AI, machine learning, full-stack development, and DevOps. My academic journey has been marked by top results across every module, showcasing my commitment to excellence and my ability to grasp complex concepts swiftly. I thrive in dynamic environments, where I can leverage my skills to create impactful solutions.
One of my proudest achievements is leading the development of the Electronic Point of Sale and Docket System (EPOSDS) for a high-volume restaurant. This project transformed operations that had been plagued by inefficiencies for over a decade. By taking complete ownership of the project, I successfully built and deployed a full-stack, real-time system that not only resolved operational chaos but also fostered a cultural shift within the team. My ability to iterate and refine the platform based on user feedback has been instrumental in its success.
In addition to my technical skills, my experience as a Service Desk Analyst has honed my problem-solving abilities and my capacity to work under pressure. I consistently ranked as the top analyst, demonstrating my commitment to delivering high-quality support. I am now eager to bring my skills and experiences to a forward-thinking organization where I can contribute to innovative projects and continue my professional growth.
Experience
Work history, roles, and key accomplishments
Lead Developer – EPOSDS
Independent Project
Jan 2024 - Present (1 year 7 months)
Led the development and deployment of a custom-built Electronic Point of Sale and Docket System (EPOSDS) for a high-volume restaurant, transforming operations after a decade of dysfunction. Took complete ownership of the backend, frontend, database, and infrastructure, from Flask APIs and SQL design to real-time UX and deployment.
Service Desk Analyst
Capita
Jul 2019 - Present (6 years 1 month)
Consistently ranked #1 in performance as a Service Desk Analyst, leading in ticket resolution volume, response time, and first-time fix rate. Delivered real-time support for school networks, devices, infrastructure, and systems under the C2K NI contract, working on-site and remotely across hundreds of users daily.
Technical Support Specialist
Remote Clients
Jun 2017 - Present (8 years 2 months)
Built and repaired bespoke systems for a wide client base, handling diagnostics, repairs, and performance optimizations. Known for solving difficult technical issues others couldn’t, with a straightforward and reliable approach.
Education
Degrees, certifications, and relevant coursework
Ulster University
MSc in Computer Science, Computer Science
2023 - 2025
Grade: Distinction
Completed an MSc in Computer Science with top results across every module. My focus areas include AI, machine learning, full-stack development, and DevOps.
Ulster University
BSc in Computer Science, Computer Science
2018 - 2021
Grade: 2:1
Graduated with a 2:1 in Computer Science from Ulster University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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