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Alex AlfanoAA
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Alex Alfano

@alexalfano

I reduce retail shrink through investigations, inventory controls, and safety coaching.

United States
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What I'm looking for

I'm looking to enhance loss-prevention programs and mentor teams to improve on-floor vigilance, shrink reduction, inventory controls, and safety compliance.

At Walmart, I lead asset protection operations focused on shrink reduction, inventory controls, and safety compliance. I use CCTV and transaction analysis to identify root causes and strengthen loss-prevention practices.

I compile investigation case files, deliver weekly shrink and high-risk SKU trend reports to district leadership, and assist law enforcement with CCTV and transaction-history requests. I’m Wicklander-Zulawski certified and experienced in theft apprehension and detention.

I also coach associates on de-escalation, safety protocols, theft recognition, POS red flags, and suspicious-customer reporting. Across Walmart leadership roles, I’ve managed inventory, improved stocking accuracy, reduced produce spoilage, and mentored associates through targeted feedback.

Experience

Work history, roles, and key accomplishments

WA
Current

Asset Protection Operation Coach

May 2023 - Present (3 years 4 months)

Coached associates on conflict de-escalation and safety protocols, trained hourly associates on theft-recognition techniques, and conducted root-cause analysis of shrink incidents using CCTV and transaction logs. Compiled case files and built weekly trend reports for district leadership.

WA

Support Manager

Jun 2015 - Jun 2018 (3 years)

Managed store support operations, ensuring smooth daily functioning and customer service.

WA

Department Manager

Oct 2014 - Feb 2015 (4 months)

Managed department operations, overseeing staff and inventory.

WA

Bicycle Mechanic

Jan 2014 - Oct 2014 (9 months)

Assembled and repaired bicycles, ensuring quality and safety standards.

WA

Cart Associate

May 2013 - Jan 2014 (8 months)

Collected and maintained shopping carts, ensuring storefront cleanliness and customer convenience.

Education

Degrees, certifications, and relevant coursework

Penn Foster Group logoPG

Penn Foster Group

High School Diploma, General Studies

2022 - 2022

Grade: 3.7 GPA

Completed a High School Diploma program with a 3.7 GPA.

Tech stack

Software and tools used professionally

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