Open to opportunities

Alexa Agabon

@alexaagabon

Technical test engineer and report writer specializing in renewable energy testing, data analysis, and clear technical documentation.

Canada

Message

What I'm looking for

I’m looking for a role where I can combine testing and data analysis with strong technical writing—turning complex results into clear decisions—while improving processes and collaborating with both technical and business teams.

I’m a results-driven technical professional with experience in renewable energy testing, technical documentation, and customer-facing roles. I bring a proven ability to improve processes, analyze data, and collaborate across teams to deliver tailored solutions.

At Renewable Energy Test Center (RETC), LLC, I conducted PV module testing, performed data analysis and outdoor test calculations, and supported engineering decisions using MS Office. I also maintained documentation of test plans, procedures, results, and defect tracking databases.

I take pride in communicating clearly: I collaborated with cross-functional teams to ensure comprehensive and accurate reports, and I reviewed requirements for testability. I’m also experienced in translating complex technical concepts into actionable information for both technical and non-technical stakeholders.

Beyond engineering, I’ve led operations and strengthened customer loyalty as a team leader and sales specialist, and I managed daily shop operations as a laundry shop owner/operator. These experiences shaped my process improvement mindset and my ability to deliver reliable outcomes under real-world constraints.

Experience

Work history, roles, and key accomplishments

Current

Nespresso Team Leader

Current

Nespresso

Dec 2025 - Present (6 months)

Led daily operations and processed sales efficiently using strong product knowledge to support team performance. Improved customer loyalty and satisfaction through consistent, exceptional service.

Sales Leadership Product Knowledge Customer Service B2C Sales Customer Loyalty CRM

Nespresso Sales Specialist

Nespresso

Sep 2024 - Dec 2025 (1 year 3 months)

Achieved personal sales targets while contributing to overall team performance through effective product knowledge. Delivered strong customer service to promote loyalty and satisfaction.

B2C Sales Customer Service Product Knowledge CRM Sales Target Achievement Upselling Customer Relationship Management Visual Merchandising

Test Engineer & Report Writer

Renewable Energy Test Center (RETC), LLC

Sep 2019 - Dec 2023 (4 years 3 months)

Conducted PV module testing, performed data analysis and outdoor test calculations, and supported engineering decisions with structured reporting. Collaborated cross-functionally to ensure accurate test plans, procedures, results, and defect tracking documentation.

PV Module Testing Data Analysis Outdoor Test Calculations Technical Documentation MS Office Test Planning

Laundry Shop Owner/Operator

Suds and Duds Laundry Shop

Jun 2018 - Aug 2019 (1 year 2 months)

Monitored daily sales, receipts, and cash handling, maintaining accurate income and expense records for tax reporting and financial planning. Supervised staff, managed schedules, and streamlined workflows to improve operational efficiency.

Cash Handling Sales Operations Record keeping Tax Reporting Staff Scheduling Process Improvement Customer Service Workflow Optimization