Open to opportunities

Alessia Tiani

@alessiatiani

Message

I keep data, documents, and operations accurate in fast-paced environments.

Italy

Message

What I'm looking for

I'm looking for an administrative, data entry, or operations role where I can improve accuracy, keep processes organized, support teams and customers, and grow in a fast-paced international environment.

I've supported operations at UPS Healthcare, Esselunga Web, Reale Mutua, Leroy Merlin, and Leasys, keeping warehouse workflows, customer requests, records, and digital inventory accurate and organized.

At UPS Healthcare, I coordinated daily warehouse operations, picking processes, and shipment scheduling while monitoring KPIs and safety compliance. At Leasys, I handled high-volume data entry, document control, archiving, price quoting, executive calendars, and corporate meeting scheduling.

I'm comfortable working under pressure in international environments and bring a practical focus on accuracy, organization, customer support, and problem-solving.

Experience

Work history, roles, and key accomplishments

Warehouse Supervisor

UPS Healthcare

Jan 2026 - May 2026 (4 months)

Coordinated daily warehouse operations, picking processes, and shipment scheduling. Supervised the operational team and monitored key performance indicators.

Warehouse Management Logistics Team Supervision Safety Compliance

Picking Associate

Esselunga

Jul 2025 - Dec 2025 (5 months)

Managed digital inventory systems and prepared e-commerce orders. Utilized handheld RF scanners for goods traceability and executed quality control checks.

Inventory Management Quality Control E Commerce Operations

Customer Service Representative

Reale Mutua

Jan 2025 - Jul 2025 (6 months)

Handled high-volume inbound requests and provided dedicated support to policyholders. Performed back-office administrative tasks and resolved account discrepancies.

Customer Service Back Office Problem Solving

Cashier / Front Desk Associate

Leroy Merlin

Sep 2023 - Nov 2024 (1 year 2 months)

Processed financial transactions and addressed customer inquiries efficiently. Monitored and assisted with self-checkout systems and traditional cash registers.

Cash Handling Customer Service Point of Sale Front Desk Operations