Open to opportunities

Alec User

@alecuser2

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Aspiring aviation business professional with a passion for customer service.

United States

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What I'm looking for

I am looking for a role that allows me to leverage my customer service skills in the aviation industry, with opportunities for growth and development.

My name is Alec Wall, and I am currently pursuing a degree in Aviation Business Management at the University of Oklahoma. With a strong academic background, including a 3.2 GPA and recognition as a Valedictorian Scholarship recipient, I am dedicated to excelling in my field. I hold an ASEL Commercial Pilot License with Instrument Rating and have accumulated over 203 flight hours, showcasing my commitment to aviation.

Throughout my work experience, I have honed my customer service skills in fast-paced environments. As a Barista Team Member at Target Corporation and Starbucks, I provided quality handcrafted beverages while ensuring a clean and welcoming atmosphere for guests. My roles included training new team members and managing cash handling, which has equipped me with valuable leadership and operational skills.

Experience

Work history, roles, and key accomplishments

Starbucks Barista Team Member

Target Corporation

Jun 2021 - Apr 2024 (2 years 10 months)

Provided guests with prompt service and quality handcrafted beverages while maintaining a clean and comfortable store environment. Acted as a team member trainer and handled customer inquiries.

Customer Service Food Safety

Starbucks Barista Team Member

Target Corporation

Oct 2020 - Feb 2021 (4 months)

Provided guests with prompt service and quality handcrafted beverages while maintaining a clean and comfortable store environment. Handled customer inquiries and managed cash transactions.

Customer Service Food Safety

Barista Trainer

Starbucks Coffee Company

Jun 2018 - Apr 2020 (1 year 10 months)

Provided guests with prompt service and quality handcrafted beverages while maintaining a clean and comfortable store environment. Managed barista shared cash tips weekly and participated in after-hours cleaning.

Customer Service Cash Management Food Safety Team Collaboration

Education

Degrees, certifications, and relevant coursework

University of Oklahoma

Bachelor of Business Administration, Aviation Business Management

2020 - 2024

Grade: 3.2/4.0

Activities and societies: Valedictorian Scholarship, ASEL Commercial Pilot License with Instrument Rating, 203.1 Total Flight Hours

Completed 123 credit hours in Aviation Business Management, focusing on the Flying Path. Achieved a cumulative GPA of 3.2 and was awarded the Valedictorian Scholarship. Obtained an ASEL Commercial Pilot License with Instrument Rating, accumulating 203.1 total flight hours.