AU
Open to opportunities

Akudo Ukandu

@akudoukandu

HIPAA-compliant Medical Virtual Assistant with a focus on efficiency.

Nigeria
Message

What I'm looking for

I am looking for a role that allows me to leverage my skills in healthcare administration and data management while contributing to a positive patient experience.

I am a highly motivated Medical Virtual Assistant with proven experience in managing administrative tasks and ensuring data integrity in healthcare settings. My proficiency in Google Workspace and MS Office Suite allows me to handle patient communications effectively, contributing to a positive patient experience. I am committed to enhancing efficiency and providing exceptional support.

In my recent role as a Virtual Assistant at Happykitty Place, I managed email communications and scheduled appointments, achieving a 15% reduction in scheduling errors. My efforts in document formatting and data entry led to a 10% increase in team efficiency. Additionally, my experience as an Assistant Data Officer at the South East Zonal TB Reference Laboratory allowed me to improve program performance by 25% through accurate reporting and data management.

Experience

Work history, roles, and key accomplishments

HP

Virtual Assistant

Happykitty Place

Jul 2024 - Jan 2025 (6 months)

Managed email communication and scheduled appointments, resulting in a 15% reduction in scheduling errors. Provided document formatting and data entry support, increasing team efficiency and ensuring clear records for team reference.

SL

Assistant Data Officer

South East Zonal TB Reference Laboratory

May 2018 - Jul 2024 (6 years 2 months)

Generated reports for decision-making, collaborated with the quality management team to enhance data management processes, and maintained patient records in compliance with health regulations.

PI

Administrative Volunteer

PJosh Diabetes Initiative

Dec 2022 - Jan 2024 (1 year 1 month)

Supported community health programs by organizing meetings and maintaining attendance records. Assisted with data entry and reporting, ensuring accuracy and timely submission of progress reports.

Education

Degrees, certifications, and relevant coursework

University of Port Harcourt logoUH

University of Port Harcourt

Master of Public Health, Public Health

2022 - 2024

ALX Africa logoAA

ALX Africa

Certificate, Virtual Assistance

2024 - 2024

DI

Digital Marketing Skills Institute

Certificate, Digital Marketing

2020 - 2020

UH

University of Port Harcourt

Bachelor of Technology, Biomedical Technology

2012 - 2016

Tech stack

Software and tools used professionally

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Akudo Ukandu - Virtual Assistant - Happykitty Place | Himalayas