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Akshay Katyayan

@akshaykatyayan

Message

I manage US legal back-office operations, e-filing, quality audits, and team workflows.

India

Message

What I'm looking for

I'm looking to contribute my US legal operations, case management, quality assurance, and team coordination experience in a role focused on accurate, compliant, and timely client service.

At Provana, I manage US legal back-office operations for Civil Litigation and Bankruptcy cases, supporting attorneys through document preparation, review, case management, e-filing, deadline tracking, and electronic file maintenance.

I also handle Assistant Team Leader responsibilities, including work allocation, queue management, dashboards, EOD reporting, quality audits, escalations, and team mentoring. Previously, I resolved Flipkart customer issues at iEnergizer and promoted PharmEasy healthcare products at Eureka Outsourcing Solution.

Experience

Work history, roles, and key accomplishments

Current

Senior Process Expert

Current

Provana

Mar 2023 - Present (3 years 5 months)

Managed US legal back-office operations for Civil Litigation and Bankruptcy cases, including document preparation, review, case management, and e-filing. Performed Assistant Team Leader duties, coordinated with US attorneys, and ensured SLA, productivity, and quality targets were met.

CMS Microsoft Office Legal Document Review Case Management E Filing Quality Assurance Team Coordination SLA Management